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Recruitment Process Outsourcing Companies (RPO) Can Support Hiring Process During and After COVID-19


The impact of the ongoing pandemic on global hiring is significant. The marked shift towards the virtual workforce and virtual hiring portray a changed scenario for recruitment process outsourcing companies in 2020 and beyond. Here we have outlined the notable shifts expected in the recruitment process outsourcing industry and the opportunities it brings for the Indian companies.

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With the COVID-19 outbreak impacting the economy of the world, we are facing the grim prospect of a recession on a magnitude unheard of in the recent past. Lay-offs and pay cuts are becoming a norm and companies are switching to virtual workforce transforming the entire face of the recruitment industry. In this context, efficient recruitment process outsourcing can help organizations hire the best professionals and reduce the hiring costs.

The recruitment landscape is changing considerably with vitual hiring, intervirews and onboarding. Can we stick on with the traditional recruitment methods in this scenario? We need advanced techniques and skills to handle recruitments in the midst of chaos and social distancing. RPO service providers would be the ideal support for smooth recruitment during such pandemics.

Recruitment process outsourcing (RPO) is a model of outsourcing the end-to-end recruitment process to a third-party service provider. This method helps a company to reduce its hiring costs considerably and also provides companies with the ability to scale up or down their recruitment process according to the industry situation. Many companies prefer to outsource their RPO and focus on the core human resources functions. Hence, the demand for RPO service providers and RPO software has been increasing especially post the pandemic.

Let’s analyze the impact of the pandemic on the RPO services and the opportunities it holds for the Indian companies.

Recruitment process outsourcing opportunities during pandemics

Countries are looking forward to easing the restrictions and getting the economy back on track. Hiring is also expected to pick gradually. RPO services can play a significant role in helping companies return to normal with an efficient workforce. Indian RPO service providers can position themselves as low-cost vendors with higher levels of technical expertise to handle the evolving stages of online recruitment.

  • Virtual hiring – Face to face interviews might not be feasible due to the social distancing requirement and the travel difficulties that COVID-19 has imposed. Organizations have to depend on virtual hiring methods using video conferencing or other online collaboration tools. RPO software can provide an effective digital platform to facilitate virtual hiring.
  • Assessing candidates virtually – RPO services could also include interview support in the form of the right questions to assess the candidates virtually. Organizations might not be equipped to deal with the virtual assessment. Recruitment process outsourcing is the ideal solution to ensure that you hire the right candidate even from a distance.
  • Virtual onboarding and training – RPO services can handle the end-to-end recruitment cycle. It doesn’t end with providing the right candidate but extends to onboarding and training. For seamless virtual onboarding and training, companies need access to cutting-edge technology that would require additional investment. RPO services providers can handle the onboarding and training process and work around the quarantines and social distancing. They would have the required connections and technology to ensure an efficient process.
  • Temporary staff – Many companies would be just beginning to come back to business and might require only temporary or contract staff. Recruitment process outsourcing services can handle this by onboarding the employees on their payrolls and handling the entire recruitment cycle from their end.

RPO service providers or RPO software are essential to enable fast and efficient hiring during COVID-19. Many companies are not equipped to deal with the new norm of virtual hiring. Competitively priced RPO software can encompass all the hiring needs under one umbrella and ensure smooth hiring.

SBL offers recruitment process outsourcing software and solutions to organizations across the globe. Our well-designed services can ensure the smooth handling of the end-to-end recruitment process of our clients. Contact our business process outsourcing division to avail of the customized solution for your organization.

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