Geospatial Services – How they are immensely beneficial for Telecom industry

Telecom industry facilitates communication over networks. Information or data obviously is the regulatory component in telecommunication industry. To strive in this competitive field, telecom providers need to ensure an efficiently operative work flow process, integrating information for demand estimation, marketing strategy, management of customers, fleet management and operations support and engineering. And hence, the industry has so much to do with technology. On a broader perspective, Geo informatics, a combination of Remote Sensing, Geographic Information System (GIS) and Global Positioning System (GPS) is a branch of technology which is nowadays heavily relied upon; of which GIS is one of the major players. It is a set of powerful tools used to digitise and process the received geospatial or geographical data and provide the desired results, like to create maps and visualize geographical scenarios etc. Even then, the industry is struggling to address many more areas. The geospatial services are found to be the helpful resources in solving them.

Time and money are the major constraints for the companies while tackling each of these issues. Let’s evaluate each of the major problems faced by the industry nowadays.

Capacity Planning & Demand Forecasting:
This is the focussed area for any company. First concern is to identify the customers in an area which is dynamic and to provide the network services needs enormous manpower and technical resource utilisation. GIS helps in locating the regions and areas where network has to be expanded and improved on the map along with the previous network load. From a centralised server, our network services & customers can be managed and it can determine the additional equipment required to serve the new area.

Map Making & Updating:
This includes the laborious task of surveying land and it requires having skilled professionals in drawing the maps. Also modification in these printed materials is not that easy. Remote areas cannot be accessed easily without relying on any Remote Sensing Satellites. GIS includes tools which can easily plot a map in the computer without requiring skilled human resource. With this, updating the information is also a time-less and effortless task.

Data Handling:
We know the difficulty of documenting and searching with traditional storage methods. GIS stores the data in digital form making it easy to access, use and manipulate. The Centralized Geo-Database System can be made to use in any big entities like Govt. department to store data in a centralised manner.

Real- time Network Monitoring:
Just by providing network to a customer, the responsibility of any telecom industry doesn’t cease. A continuous monitoring has to be ensured to provide reliable service. For which, detecting trouble and emergency drop outs has to be done on a faster basis and needs to do revisiting the sites. GIS provides efficient monitoring of the network. Fault and the location can be easily detected from the control station without visiting the site.

Optimal Utilisation of Resources:
It’s the hardest part of the telecom services. Even though requires a lot of hard work and time, efficient optimisation cannot be achieved. With GIS, it is easy to figure out the application level of prevailing resources find the finest location to install the new hardware ensuring optimal resource use.

Customer Handling:
It’s essential to keep both existing and new customers. Repeated disruptions in service could frustrate customers. So both the cause and effect analysis has to be done in order to find the best way out. Service Technician can make use of the GIS technology for producing reports on the repeated troubles and recognise the root cause of these problems. Also the Network schematics produced from the GIS database help to diagnose the recurring trouble spots quickly.

Decision Making:
At a time all parameters are required to make a particular decision. In a map, GIS provides the option to overlay all the layers together and make decisions in regard to the installation of towers, finding efficient path to lay fibre optics cable, etc.

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