The impact of Big Data on eGovernance is multi-fold, providing greater transparency along with efficiencies in data management. NITI Aayog has set strategic guidelines around Big Data adoption, including an AI-focused approach that involves leveraging private entities.
There is also the technological aspect of Big Data that allows public sector organizations to leverage the cloud to its maximum potential. Big Data also enables government organizations to analyse large data sets about citizen programs to enhance healthcare outcomes, educational investment and infrastructure development for local and state level initiatives.
Greater information management and security
The introduction of Big Data technologies allows greater information security across the board. Leveraging sophisticated tools enables government organizations to service the needs of the citizens, without compromising on IT security.
Using AI and Machine Learning, eGovernance can be made that much stronger by studying emerging patterns. Big data can be used to understand deeper frameworks behind hacking attempts and international breach attempts. This can be used to make Indian borders safer over time.
Enhancing governmental framework across regions
Big Data connects disengaged units within the governmental framework. Citizens can get access to a plethora of service options through the connected network of institutions. This is increasing engagement within the local communities to better understand the government’s role and impact.
Research from Salesforce also shows India higher up in AI readiness in the APAC region, owing to the need for greater engagement across the country. From Indian Railways to the NITI Aayog, the government is exploring ways in which Big Data can be better implemented.
Kerala Water Authority is working with IBM to better manage water flow through its various households. The government of Kochi is also using Big Data to analyse Geographic Information System (GIS) information for better planning of the city-wide infrastructure.
Advanced analytics and automation
Advanced analytics is uncovering new insights that can be scaled to full-fledged advancements across sectors. Insights from EY and NASCCOM found that by 2022, around 37% of the workforce globally will be using radically different skillsets. These workers will engage with AI, cloud and Machine Learning technologies long-term.
Automation is a key component of a technologically forward nation. eParliament (e-Vidhan) tools offered by prestigious organizations, including SBL Corp, can introduce significant advancements in efficiencies and management. Leveraging end-to-end technologies such as these can introduce long-term cost-reductions across the board. This is helping manage tax revenue better, across state and national lines.
Reducing delinquencies and crime
Local government agencies are using AI and Big Data to analyse CCTV footage, consumer data, and citizen information to capture criminals at a much faster pace. With the plethora of data available, agencies are using these technologies to control the spread of crime within state borders.
Project Insight was launched as an extension of advanced analytics to capture tax evaders within the country. Data was procured in collaboration with banks and financial institutions and analysed using sophisticated AI technologies. Big Data is directly impacting government organizations streamline their efforts in reducing delinquencies.