Tag Archive: finance and accounting services

SBL Business Process Management Services

Integrity, trust, teamwork and highly experienced leadership are some key attributes you need and expect from a good Business Process Management outsourcing partner. But what do you think about accuracy, adaptability, responsiveness, consistency, innovation and accountability? These attributes transform a BPM partner from “good” to “excellent!” SBL’s customer-centricity is enshrined in our corporate vision and values. To know more about SBL’s decade-long industry presence and capabilities, we ask you to take a quick look at the following link to understand the core competencies and strengths of the organization.
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Our unwavering focus on client relations and dedicated account management has resulted in a steady, long-standing engagement with very loyal clients. Our message is simple, but more importantly, our actions speak louder than words:”deliver or exceed what is expected, when it is expected.” Extending continuous process improvements is an integral value addition we offer through Six Sigma and Lean pratices to our clients businesses.
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Our BPM division has grown into a multi-disciplinary ISO accredited operation which draws on global best practice standards essential to delivering service excellence to our clients in:
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In order to deliver these services to the highest standards we operate on an international brick-and-mortar basis. We have several delivery centers in India that offers seamless DRP/BCP options at all times, further augmented by Account Management offices in the USA and UK. Our onshore presence helps clients and businesses to interface on a real time basis, thus cutting across time zones for any delivery related matter.

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Save Time & Reduce Costs with Finance & Accounting at SBL.

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Management of Finance & Accounts is one of the key factors that determine the success of any business. But, it is a time consuming process. Moreover, precision, speed & confidentiality are the watchwords here. It requires a well trained and a trustworthy team to manage it. An in-house team would often prove difficult and expensive to set up and coordinate. That is when outsourcing comes into the picture.

Businesses which transfer their Finance & Accounts operations to an outsourcing partner save significant time and money. This is consistently backed by numerous studies and surveys. The area of risk lies in choosing the right partner so as to ensure that the transfer and delivery of tasks as seamless as possible, while maintaining or even enhancing the quality. An ISO Accredited BPO specialist, SBL is an expert who helps businesses to do exactly this.

We, at SBL, help you to realize sustainable benefits with our fine tuned finance and account operating model. Our competent professionals with domain expertise manage your financial transactions with accuracy, speed & transparency. We have, in place, automated workflows that include industry best practices for financial accountings. Also, we take every effort to give you an environment which offers maximum security for your data. SBL is thus a cost effective alternative to maintaining an expensive in-house F&A team.

We offer 3 end to end processes under financial accounting & reporting:

1.Order to Cash (O2C)

Management of the order to cash process can help you plug revenue leakages and improve overall efficiency of your sales cycle.

SB L offers O2C process management services that ranges from receiving and fulfilling customer requests, generating customer invoice to collecting and recording payment:

Process automation and optimization
Order management
Management of Contracts
Sales orders
Billing
Account receivable and collections
Processing collections
Ledger maintenance
Cash application management
Customer requests and inquiries
Invoice adjustment
Dispute resolution
Claims management

2.Procure to Pay (P2P)

Procure to pay systems are designed to give companies control and visibility of the entire life cycle of a transaction. It provides insight into the cash flow.

SBL optimizes your procure to pay cycle by streamlining processes and thus reduce costs and increase organization ROI.

Process automation and optimization
Procurement Processing
Request for Quote (RFQ)
Online Negotiations
Purchase Order Processing
Vendor Master Creation
Vendor Payment Processing
Helpdesk and Vendor self-help Portals
Vendor Liability Creation
Tracking PO and non-PO bills
Approvals Tracking
Vendor Statement Reconciliation
Employee Claim processing
Tax Processing

3.Record to Report (R2R)

Record to Report is the process for providing strategic and financial feedback to understand the performance of a business.
The role of technology and automation in R2R outsourcing is also increasing. Beyond cost reduction, it helps you to generate reports that are crucial for decision making.

SBL provides the following R2R services:

Journal entry and bookkeeping
Consolidation of financial accounts and statements
Balance sheet
Profit and loss statement
Cash flow analysis
Reconciliation statements
Bank Reconciliation
Vendor accounts
Customer accounts/ Inter-branch account reconciliation
MIS reports
Financial statement analysis
Regulatory Compliance and Taxation
Cost accounting

We have used our experience of over 10 years to develop into a dependable and a professional organization. This has managed us to win accolades from our customers in US, UK, India and Australia.

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Business Process Management @ SBL: What does excellence look like?

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Business Process Management


Accuracy, consistency, innovation; these are the key characteristics which make for an excellent Business Process Outsourcing Partner. At SBL, we believe this to such an extent that we have enshrined them in our company Vision and Values.

Over the past ten years, SBL has grown into a well-respected, ISO Accredited organisation with an international reach; we have achieved this through an unswerving focus on customer relations and account management. Consistently accurate delivery, coupled with thought leadership innovation has resulted in a steady procession of long-standing, loyal clients. Indeed the message is simple: deliver what is expected, when it is expected, with one eye continuously on better ways of doing things and trust is established. Trust is the primary currency in everything that we do.

Our Business Process Management (BPM) division is SBL’s largest; literally billions of data records and transactions have passed through the BPM team. To support and expand the BPM division’s operational capacity we recently opened an additional dedicated Data Management Centre in Madurai. Already ISO Accredited, this dedicated centre will enable us to develop a joined up and integrated data management strategy for our clients. In the context of major opportunities and challenges such as Big Data, BIM, and Inspire, this type of innovative approach is, we believe, another example of how good becomes excellent.

Accreditations and Associations also play their part in driving excellence. As well as our 3 ISO Awards, our Six Sigma practices, and our membership of trusted organisations such as NASSCOM, The Confederation of Indian Industry, and the Data Security Council of India, our innovative approach has lead to specific recognition. Just last year we were shortlisted for NASSCOM’s Emerge 50 Award, and recognised for our part in launching India’s first high-tech Legislative Assembly House. The implementation and management of best practice standards are essential to delivering excellence to international clients.

In terms of specifics, our BPM division has grown into a multi-disciplinary operation which draws on these central best practice standards. By offering a range of services the BPM team can offer a complete, joined up approach. These services include: Document Management; Finance & Accounting; Claims Processing; Research & Analytics; e-content including books and magazines. Our core sectors range from Genealogy and Publishing to Accountancy, Insurance and Legal.

In order to deliver these services to the highest standards we operate on an international bricks-and-mortar basis. We have several production centres in India but also Account Management offices in USA, UK, Australia and, very soon, Qatar. Having a local resource in our clients’ own countries or geographical vicinities is another essential component for delivering excellence, as our clients are able to draw on local expertise and support. This is important for addressing the different time zones, but also for establishing and building face to face business relationships.

If you would like to hear more about what we do, or to talk us through what you do, please don’t hesitate to contact us:- info@sblcorp.com

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