Technology services

Importance of content management system for businesses

Regardless of the size or sector of any business, managing the content has always been an organisation’s priority. However, a manual approach to this has proven to be incompetent as it’s time consuming and expensive.

Alternatively, implementing a content management system (CMS) can expedite business processes and simultaneously reduce staff costs as it doesn’t need programmers or web designers to customize or configure the site. In a CMS, publishing and editing contents doesn’t demand coding effort. It can be done by multiple authorised users, contingently saving time and increasing efficiency. It enhances the search engine ranking of the company as it helps site publishers keep the content fresh and relevant by offering dynamic content extensions like forums, remarks, polls etc. In addition, CMS simplifies the management as it gives an overview of the status of all the contents on its website- whether it’s saved as draft, being reviewed or published. Workflow is one of the core features of the CMS. It ensures that the business supervises the entire content that is going up on its website.

Furthermore, it gains visitor satisfaction as they can instantly find the required content more easily through search engines. CMS indexes the new content from the engines automatically as the URLs created by CMS are both, search engine and web-user friendly. Simultaneously, it reduces cross-selling efforts as it learns user behavioral and preferences to personalise your site. CMS website is dynamic and database driven, making it an appropriate solution for a business model that generates large amount of data in a short period.

Amazon Web Services: Multiple features and benefits

Moving to the cloud is one of the most logical and sensible migrations for any organization, given the innumerable benefits it offers. From increased efficiency, improved cash flow, flexible bandwidth, zero hardware costs with pay as you go option, automatic software updates, mobile working style, security and leaving no carbon footprints are just a few of the cloud computing advantages.

Amazon, almost a pioneer in the pack introduced its first AWS service and has continuously innovated to offer a comprehensive suite of services and solutions for the cloud.

Storage Services: Cloud storage is integral to cloud computing, holding key information used by applications. Elastic Block Storage (EBS) ensures applications are matched with the right storage capacity, performance and cost. Amazon Simple Storage Service (Amazon S3) is a scalable, high-speed, low-cost, web-based cloud storage service. AWS storage services are a great choice and allow organizations to focus on business problems rather than on hardware and storage.

Database Services: AWS offers full suite of database services to fit application requirements. Amazon Relational Database web service provides an easy to set up, operate, and scale a relational database in the cloud. Dynamo DB is NOSQL DB which allows storing and retrieving large amounts of data. While the ElastiCache is also a simple option to deploy, operate, and scale an in-memory cache in the cloud that improves performance of web applications.

AWS offers a plethora of compute products that enables organizations to deploy, run and scale their applications as virtual servers, containers or code. EC2 web service provides secure, resizable compute capacity in the cloud. Applications can be uploaded and Elastic Beanstalk takes care of capacity provisioning, load balancing, scaling, and application health monitoring. Lambda is a service that is used to run codes for applications without any need to manage a server.

Artificial Intelligence: Provides high quality, high accuracy AI capabilities that include Natural Language Understanding (NLU), Automatic Speech Recognition (ASR), Visual Search and Image Recognition, Text-To-Speech (TTS), and Machine Learning (ML) technologies.  

Mobile Services: There is a spectrum of services that AWS offers to develop mobile apps that can scale to cater to large number of users.

Increasingly, both small and big organizations are embracing AWS owing to compelling features such as, pricing, performance, speed, security and flexibility. At SBL, we have integrated different AWS services for British Army Ancestors project and have sufficient expertise in performing such migrations.

Minimize Risk and Maximize Resources through Staff Augmentation

The success and growth of an organization fully depends on quality and timely delivery that matches the client specifications. However, not always do organizations have the necessary skilled resources to cater to client needs. And to hire and train specifically for such client requirements proves to be an expensive and uncertain option. This is when organizations turn to staff augmentation companies which prove to be a flexible and dependable solution to ramp up and down the resources based on project needs.

Some of the tangible benefits organizations experience through the staff augmentation services is: It allows them to monitor resources and track progress of a project regularly and it is also much easier to align resources to existing business processes. Importantly, two key aspects of the IT staff augmentation services is that the ready availability to skilled resources in niche technologies, and the doing away with the cost involved in skill development of existing resources.

These employees are unbiased and task centric, and the employer has the option of cancelling the contract as soon as the client deliverables are met with. Also, the employer is worry free, as no longer do they need to be recruiting employees and providing training for them in client specific technologies.

Staffing solutions are ideally suited for both short and long term and on and off site projects. SBL offers proven staff augmentation solutions that address all areas of a project development lifecycle. We reduce the cost by 50% and hiring time by 30%

Progressive Web App: Bridging the gap between Mobile Apps and Websites

With its effortless ease of development and seamless user experience the Progressive Web App (PWA) is winning hearts world over. PWA promises the functionalities and delivers a superior performance than its popular siblings – Web and Mobile Apps. The importance of PWA lies in the cost effectiveness of the development of the app and its updates.  However, the user acceptance factor remains uncertain as most of the common apps are still traditional.

Businesses benefit significantly due to PWA’s ability to provide improved visitor engagement, customer retention and of course higher conversion rates. PWA decreases page load times, bounce rate and thereby tackles customer churn which organizations worry about constantly.

Users who pay for Internet based on data usage leverage the offline functionality to their benefit. PWA’s familiar look and feel of an app gets them started easily with simultaneous access to complete web functionalities. They are able access PWAs through URLs with search engine retrieval.

Developers stand to gain as they bypass the cumbersome process of Appstore submission process and not bother about device compatibility and screen sizes, as PWA is browser compatible and responsive. Availability to cache and push API aids developers to create web apps on home screen, receive push notifications and work offline.

SBL’s smartCONF is a comprehensive event and conference management progressive web application. With smartCONF users can manage tasks and activities related to the event, host event presentations to delegates and also search and find events related information.

With the power of modern web, PWAs will be the gamechanger in the new mobile environment and will be the answer to the next generation of users.

Artificial Intelligence (AI), Internet of things (IOT) & Automation: Transforming Lives

Three of the most startling technological advancements are transforming our lives in more ways than one. Automation, Artificial Intelligence and Internet of Things are converging to impact every aspect of our lives sending out clear signals to change the way we think and operate. If liberalization and computerization was the rage just a few decades back, these technology trends of today are driving sweeping changes across industries.

Automation driven by Artificial Intelligence has replaced some of the routine tasks much more efficiently than human beings. It is ready to take up more jobs in the future forcing people to rethink their career prospects. Yes, robots are here to stay. It is evident that automation has raised standards of living, increased literacy rates, lengthened life span and reduces crime rates. Software automation is another interesting dimension which heralds new technology related jobs as well.

Internet of Things (IoT) produces hordes of data, not just volumes, but useful data that can perform a range of activities. From saving cities from disasters and crimes, creating smart homes with connected appliances, offering key medical insights to medical practitioners and enabling communication between self-driving cars the scope of IoT is burgeoning.

Retailers are also getting onto the bandwagon of these three techno shifts to increase sales and attract consumers. They are moving away from traditional brick and mortar stores to online ways of selling and e-commerce platforms.  

While these trends have been around for a while they have never been so powerful or as ubiquitous as now. Interesting dimensions and possibilities are bound to increase in the days to come and impact our lives for the better.  

Managing Paper is Tiresome: Choosing Right Partners

Managing paper based records is one of the largest overheads for any organization, draining time, effort, resources and money. Naturally, a shift to digital records management system is what organizations are signing up for. However, this transition is never easy. Without the resources, knowledge of technology and tools, organizations are at sea. Also, there are organizations out there who have implemented the Document Management systems but don’t have a clue of utilizing them effectively.

In a nutshell, the application needs to address the pain points of an organization managing its paperwork but also take into consideration the usability pattern of the employees in the organization. It is wise to invest time and money in seeking the right partner who can holistically manage your data, electronically sake keep them for ready access and action. But before you embark on this transformational journey with a potential Records and Information (RIM) partner, it helps to address key factors such as the below.

Can your RIM partner offer the following?

  • Will they assure services that match the unique needs of your organization?
  • Will they understand how much of outsourcing you plan to do?
  • Will they support both outsourcing and in-house management?
  • Will they secure the knowledge assets of your organization ?
  • Will they be able to quickly retrieve data for you?
  • Are their processes transparent and reliable?
  • Are they able to provide a clear roadmap with milestones and timelines?
  • Are they able to convince you with client testimonials in similar industry?

Organizations that have not considered these factors have run into problems incurred losses and got entangled in legal controversies.

Choose the right partner who will assess the existing records management processes and recommend a full blown paperless program. This will allow you to focus on critical business objectives, be efficient and environmentally friendly as well.

iOS 10 – State-of-art Amplified value addition and superior feature specifications

Smartphone with cloud of application icons

iOS 10, the next-generation operating system for iPhone and iPad is on the way. Apple has already released iOS 10  beta 4 version for all users and beta 5 version for developers only.

iOS 10 offers a deep learning curve for developers and a better user interface for iOS lovers. There are plenty of exciting features to be explored. The final launch is expected to be on September 2016.

Fortified iMessage for developers

It’s the largest enhancement apple has ever made. Developers can play with the latest iMessage app to edit photos online, do payments etc. Live interactive long lasting messages in a shared group and messages that would be live with an expiry date set for them.

iMessage API  supports all these features as a further extension by APPLE. Provided the recipient is uninstalled with the iMessage application, there would be a link available for the delivered messages.

Another impressive attraction is that the new Xcode 8 simulator which has a developer mode to let you see both sides of the conversation . Debugging becomes much more simpler this way.

An important issue developers face is that their debuggers sometimes fail to identify errors. Simplified by making your breakpoints working. This can be done as below :
go to “debug attach” -> “process” -> ”message extensions”.

APPLE also provides support to custom messages along with message extensions encrypted within.

Stunning life-like Animations

iOS 10 brings out more lively & fine tuned animation effects, for superlative user experience unlike previous versions where it was cumbersome to create high quality animations. Now the developers have more flexibility and control over the animations and GIFs.
The key class to handle animation is UIViewPropertyAnimator ,  which gives the option to create reusable animations.

Recreate speech to text

iOS 10 introduces a new API that supports speech recognition. Speech recognizer lets you to build apps that can recognize speech and transcribe it into text. The application acts according to the text that has been converted from speech.

The three important process are :

  • The entire complex process is managed and regulated by SFSpeechRecognizer
  • SFSpeechURLRecognitionRequest  allows you to request transcription of recorded audio file.
  • The result, which includeS transcribed text, callbacks etc. is given back via SFTranscription

New and advanced notification features

Apple had introduced much improved notification support which we can deliver. Even though there is a deep learning curve, developers are capable of handling various aspects of notifications including creating notification message, triggering notification, user authentication etc. There is no UILocalNotifications any longer.

“HeySiri” and much more with SiriKit

Siri is opened to third party developers !!! Another remarkable breakthrough, from iOS 10 onwards is that the user can control third party apps (non Apple apps)  via voice. SiriKit enables your iOS 10 apps to work with Siri.

Calls, messages, payments, photos, workouts, and booking rides can now directly work on Siri support. Siri will be responsible for all kind of voice recognition and parsing.

Siri kit implementation requires the user to register with siri. Domain specific registration is required. Those who register for a particular app is provided with an object that represent user’s intention. It’s then up to the user to initiate domain specific actions and provide a response back to the system.

Live Replay Kit by APPLE

Replaykit was introduced in iOS 9 which allowed users to record, share and play audio files. They can use it along with app or games.

iOS 10 takes the whole process a step further by introducing live broadcasting of ReplayKit
streams, and does so by building on existing live streaming services: users install apps that support live streaming, and ReplayKit  lets you hook into them.

Improvements via Xcode8 supporting iOS 10

  • Ability to use swift 2.3 and 3.0 at the same time.
  • Keep your swift 2.3 code and migrate to 3.0 when you are ready.
  • More easier device preview. Device and orientation layout are visible beneath the layouts.
  • Ability to test over splitview for ipads and slide over controls.
  • Apple also added the ability to specify color and image literals, which certainly make coding a little easier.
  • Xcode brings out a code completion popup which provide an option to replace color literals with a graphical color literal from a list of color selections. This is mainly for swift color literals.
  • Working with image literals is quite easy now. Images assigned as variables are able to view as a thumbnails within the code part itself which is quite strange.But the developer can make sure it’s working on compile time itself.
  • Developers can edit the storyboard when zoomed out. This was impossible in previous versions.
  • Xcode brings out a new Debug Memory Graph option which is much useful. You can simply activate this by enabling a new button in between Debug View Hierarchy and Simulate Location in Xcode’s debug area.

Picture perfect photos and images with computer vision

Apple revamps photo gallery to a next higher level which supports clustering of photos into trips, people and topics. It also introduced a magazine style to photo albums.

iOS 10 enables photos and videos to be captured in a specific memory and add special mood effects to the movie created.

Apple maps – a whole new horizon for precise Navigation

  • iOS 10 fixes the maps inability to scroll ahead of the route. Goodbye to the annoying spring back to the current location whenever you try to look anywhere else.
  • Apple through iOS 10  is also updating its map feature. Now you are able to pan and zoom around the map, zoom in and out of long stretches and complex interchanges.
  • iOS 10 is competing with Google maps by adding traffic on route with more points along the route chosen. It’s trying to expand the existing functionality.
  • Vehicles that supports Apple CarPlay not only get suggested alternate routes based on traffic conditions, Maps turn-by-turn directions can pop up on the instrument (if they have a screen next to the odometer).
  • Apple is weaving iOS 10 information from other apps into Maps, like if it knows you go to
    work at a certain time, it’ll make a suggestion for the route, or make one based on a calendar
    event address.
  • That’s just the start. It’s also opening up Maps to third-party developers, so Uber riders can
    call, follow and pay for their ride without ever leaving Apple’s app. It’s getting there….

e-Legislature an e-Governance Solution for improving Legislative processes

The e-Legislature system – a secure end-to-end governance solution developed by SBL, will fully automate the day to day functioning of the entire legislative assembly and will radically change how the legislature process works in India in the near future.

The Assembly Session proceedings will be completely paperless and introducing Bills and laying various reports and answers to questions inside the House will be handled through touch-screen based computer systems deployed for each legislative member inside the House.With e-Legislature system, the members inside the House will be able to exercise their voting over motions electronically. Similarly, the information provided for media persons too will be digitized and a media room with computers using the e-Legislature system will be available for the use of media persons. The e-Legislature system will use Digital Signature Certificates (DSC) for user authentication; henceforth only digitally signed documents converted into PDF/A standards would be allowed to be uploaded on the online system. This will ensure error free,
paperless communications within the legislative house.

e-Legislature’s Secretariat interface will manage the Questions Processing System by accepting the questions from Members, issuing notices to Departments, accepting replies from departments, approving the answers and fixing the dates by the Secretariat and finally creating List of Business for a day during the Assembly session.

The e-Legislature system increases ‘People Participation’ in the Legislation process by automating the process of Assembly Bills MIS and allowing to seek People Suggestions on Bills online through a secure web interface. The system also ensures that the proceedings inside the House will be instantly available for the public at the end of day of every session by digitizing and publishing of Verbatim Record of House/Committee Proceedings.

Legislative, Automation of internal working of Legislature Committees Publishing of Budget, Gaining Control over Budget and Scrutiny Over Government Finances by Legislative Assembly, obtaining Press and Media Information System, Generation of Identity Cards/Passes, Publishing Bulletins, Working with HR/Accounts for MIS
(Members/Employees), Procurement of Stock Inventory and the Dispatch of diary and Library Information System.

e-Legislature system utilizes the latest technologies of SMS and Email gateways to alert the users regarding work at hand.
e-Legislature system for MLAs would include an enhanced Constituency Management System including Submitting Priority List of Works under MLALAD Fund, Monitoring various Works running in the Constituency, Redressing of Public Grievances/Demands, Management of Employee’s Requests (Transfers etc.), Party Information System, and preparing Tours / Appointments /Meetings. , Online Submission of Questions & Property Returns by MLAs, Online Annual / Supplementary Budget Books etc.

Under this system, the citizens and employees will be able to submit their grievances, demands and requests to MLAs online. Online submission of suggestions on bills and for entry passes during sessions will also be managed through this new portal. It is worth noting that significant administrative costs for running the house have been saved by implementing the e-Legislature system.

Following are the major e-Legislature modules :

Member and assembly management
Assembly house proceeding management
Touch screen based member console
Questions and notice processing management
Constituency management
Bills processing
Committee management
Grants and budget management
Video archival management
Accounts and establishment management
Public information system
Library MIS
Physical security management and access control
Inventory management
GIS based data management
Document digitization and archival

Based on the track record in implementing similar projects in government and public sectors,NICSI selected SBL as Associate Partner for the development and implementation of similar e-governance Solutions at HIMACHAL VIDHAN SABHA Himachal Pradesh Government recognized SBL’s work through the highest civilian award for e-Governance

Benefits :

  • Reduces usage of paper in an assembly by 80% and saves approximately 15 crores annuly (Ref:Himachal assembly)
  • Improve efficiency by eliminating redundant processes and increase data processing by 30%
  • Improves decision making with online reports and files which marks 90% improvement over physical file movement
  • Improves public awareness and participation on legislative process
  • Improve control and monitoring on day to day working of assembly
  • Increase security by adhering to more robust security practicalities
  • Better information at right time enables the stakeholders to correct decisions with 0% downtime

Archive your Data in a breeze!


The complete know-how of a business can be found in its various media assets – documents, books, manuscripts and papers (which may be old and fragile), maps, aperture cards, microfilms, microfiche, and drawings. As the business expands, the number of documents and files continues to grow exponentially. Filing is one of the most common methods used by businesses to store records, access important information, keep track of important forms and invoices and also to protect data that must be available for a long span of time.

The most commonly thought-of business filing and archiving system is the traditional stand-alone filing cabinets and drawers. Many enterprises today find that a significant amount of their time and effort is taken up by a substantial amount of paperwork and the filing system that goes with it. As per statistics, 92% of information is kept in manila folders and 80% of technical information is on paper and microfilm, resulting in half an office workers’ time spent handling paper or data entry, causing around 50% of the projects to go behind schedule.

With recent advances in office technology, businesses are switching to the electronic realm of filing like electronic filing systems. Storage teams are constantly on the lookout for the right solution for holistic data protection, while grappling with the problem of data archiving which is usually not properly integrated in most backup environments.

Data archives are often confused with data backups. Data backups are used to restore data in case it is lost, corrupted or destroyed. In contrast, data archives protect older information that is not needed for everyday business operations but may occasionally need to be accessed. Data archives are also indexed and have search capabilities so that files and parts of files can be easily located and retrieved.

SBL’s Digital Archival Management System (DAMS), a web based platform – can help you in architecting the perfect solution in streamlining and managing these artifacts and offers greater control over critical documents. Its feature rich document writer, unparalleled security features and quick and easy search functions enable you to store and archive historical data regardless of scale or complexity of data growth. This data can be securely stored on a cloud-based server that is accessible anytime and anywhere over diverse devices such as computers, laptops, and mobile phones.

DAMS offers a highly intuitive web-based solution for the internet and intranets. Equipped with powerful archiving and tagging features, DAMS makes it very easy to search and access files. Equipped with features such as auto-complete and auto-suggest options, multi-lingual search, phonetic transliteration, and simultaneous search across different types of digital archives by category, DAMS offers one of the fastest and most intuitive search capabilities.
While our quality checks at every step ensure the accuracy of digitized data, our rigorous authorization and authentication procedures ensure the security of the digitized information on the cloud. We also provide support to optimize the storage of your original documents for posterity, making DAMS the ideal solution for extending the life expectancy of your original documents.

Why to digitize & archive office documents…

More and more organizations are leveraging technology to improve the workflow and reduce the operational cost. Digital archive of documents is a key element for the success of a technology driven workflow management.

Digital archives helps organizations to save, store and protect data in a central repository and make it available for future use based on access controls. A successful Digital archive should be associated with a powerful search and retrieval solution supported with appropriate meta data / tags.

Business needs to convert documents in to digital format differ from organization to organization and from case to case. Major benefits targeted by organization includes…

  • Preservation on data for long duration.
  • Easy Search and retrieval of specific data.
  • Reduce Storage of large volume of age old physical documents.
  • Centralized repository of data eliminating data redundancy.
  • Data support for success of workflow management solution.
  • Reduce operational costs.
  • It is important for organizations to choose appropriate vendor for digitization and archival management of the organizations data. An experienced vendor with clear understanding of information can help organizations to analyze, plan and implement successful digitization process.

    SBL’s consultative approach and ability to digitize multilingual records from different formats (including age-old manuscripts, microfilm, images) has added value to numerous international companies and organizations. Over the past decade, SBL has successfully digitized of billions of records across Government departments, Libraries and Publishers.